@milandgamilenio-gmail-com
Hi sir, I am using my view board for windows and my RAM is 8 GB

thanks you

Hi @c-panteliadis-gmail-com Thank you for the precious feedback. We really appreciate it.
And Yes, we are planning to do it. We will not sacrifice this functionality.
The reason of "this feature can not be happened right now" is due to technical issue. Currently, we do not have the technique to implement it.
Once we are ready, we will announce it.
Thank you for using myViewBoard so much!

@adriana-najera-tw-viewsonic-com Thanks for the feedback, I tried to vote on my own post, and it shows You cannot vote on your own posts... haha

@ciwen6666-mail-edu-tw 請問重開機後，再錄影也是一樣的問題嗎?
若重開機後，仍遇到一樣的問題，則要請老師檢查看看是否麥克風接觸不良 (內建與外建麥mic均是)，謝謝您

@h0929871199-yahoo-com-tw 為進一步協助您解決問題，方便提供軟體版本和系統規格給我們嗎?
謝謝您

@rebecca-odonnell
Hi, Rebecca. It is nice to meet you...looks like you and I share a very similar job role. Our IT team is completing installation of the ViewSonic boards in our classrooms, so we are very excited about the days ahead. I hope your district likes them as well after the teacher trial and your teachers/students can benefit from getting more of them into the classrooms!

@mgerberick Thanks for your feedback. As I mentioned in the previous comment, the .qb file is only supported by myViewBoard Classroom and Whiteboard online.
So you cannot access .qb file via Whiteboard for Windows or Whiteboard for Andriod. However, once our new file format .olf is ready for myViewBoard Classroom and Whiteboard online, you can access files across myViewBoard whiteboard products.

If you create your content on Classroom/Whiteboard online, you can save the .qb to Classroom. In addition, you can have two ways to add the .qb file onto canvas.

Open the .qb file from File management.

Import the .qb file from Magic Box

Thank you.

Best regards,
Kavi Lo

@joe-yang-viewsonic-com Thanks. That did the trick for AirPlay. Though I would like that 4-to-6 password issue fixed eventually. I don't want students jumping into my ViewBoard unannounced. Could be very problematic.

Hey @armahan ~

Please extend out the application's list and hold onto Whiteboard (not shortcut icon and as seen in screenshot below), drag to the top where it says "App Info" and release it here. Scroll downwards and click on "Open by default", choose "CLEAR DEFAULTS" and it will resolve the issue.

@clayhsu-gmail-com

老師您好,

感謝您的回饋, 關於您所提到的滿版問題(上一版與這一版的落差), 我們很重視這個問題, 是否可以提供您所進行的PDF檔案, 我們想進行問題狀況的重現, 以及可以的話是否可以提供大概的示意圖, 以便我們與開發人員進行較準確地確認, 感謝您.

PS: 檔案的提供方式, 可以選擇用此Community附夾檔案放上來, 若不想公開放置此檔案, 可以選擇用email的方式寄到customersuccess@service.myviewboard.com這個信箱給我們.

@chrbic-gm-sau18-org
Hi!

@kevin-huang said in Touch Screen Disease:

I think the firmware version is too old, please download the latest firmware then try again.
https://www.viewsonicglobal.com/public/products_download/software/ifp/ifp50/IFP7550-2_20210317_161352.zip

Firmware updated successfully, but the issue remains. Our IT guy is calling our local repair tech at some point today. I don't want to step on his toes. So I will let him go from here with facilitating the repair. But for your reference and curiousity, I am at Geneva High School in Geneva, New York, USA.

@andy-gm-yhsh-tn-edu-tw
老師您好，目前我們支援以下檔案格式：

另外，目前數位教室的設計是以30位學生為上限，至於增加學生人數的部分，請老師持續關注。:)

have you tried restarting your computer

@agreiner-marcellusschools-org

Well noted and myViewBoard Support team will research out to you by email.
Thank you for your time.

Hi, I also have submitted two tickets for an entity admin account and had no response. Can you please send me a form also. Thanks. John

@flora-huang-viewsonic-com 感恩，已回覆，再麻煩您，謝謝。

@keith-stone-henderson-kyschools-us said in Saving and Sharing to the Cloud:

I love the QR Code feature. It can make it easier for students to access the file quickly.

@wheeler-cathedral-school-net A computer repair professional can focus on backing up and saving your data, and ensuring it’s protected while your computer is repaired. The IT service providers monitor, maintain and administer services remotely. IT hardware companies in Dubai provide the best hardware supplies, hardware installations, networking, and software licenses.

您好,

關於這個問題, 已經修正並於新版本釋出, 可下載2.38.5版本來使用, 感謝您!