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    Myviewboard file management

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    • frank.chu-viewsonic.com
      Frank Chu @brian.greenlaw-msad59.org last edited by

      @brian-greenlaw-msad59-org
      Hi Brian:
      I am the product director of myViewBoard Ecosystem. I truly understand your difficulties and feel your pain. We are currently working on a brand new file format which will cross Whiteboard for Windows, Whiteboard for Android and Classroom one by one. Also, we will release the new file format before Q2 2021.

      Whiteboard for Windows will adopt the new file format first, Whiteboard for Android will be the second, and then Classroom will be the last. Also, Whiteboard for Windows will fully support the new file format, but Whiteboard for Android and Classroom will partially support the new file format. After we switch to use the new file format, all these three products can still open their existing file.

      The reason why we did not use .iwb as the default file format of Whiteboard for Windows is that .iwb is a very old file format. It does not support any advanced feature we implemented into Whiteboard for Windows. Therefore, we had to define and implement another file format for Whiteboard for Windows.

      J 1 Reply Last reply Reply Quote 0
      • J
        N Jolley @frank.chu-viewsonic.com last edited by

        @frank-chu-tw-viewsonic-com This is very important information. We are thinking of purchasing a large number of Viewsonic whiteboards and the lack of interoperability between the software versions is seen as a significant issue. Do you have any information on the limitations. What features in each version will not work in the other versions.

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        • J
          N Jolley last edited by

          Sorry to post this as a to an open question but I don't seem to be able to post a new question or new topic in the general discussion. I've had a Myviewboard account for a long time but haven't used the community before. I seem to have an account but nowhere can I see new post button

          alice.chou-viewsonic.com michaelangelo.wu-viewsonic.com 2 Replies Last reply Reply Quote 0
          • alice.chou-viewsonic.com
            alice.chou-viewsonic.com @jolleyn549-broxbourne.herts.sch.uk last edited by

            @jolleyn549-broxbourne-herts-sch-uk

            Hello, thank you for the feedback.
            We are aware of the situation, it is under repair.

            1 Reply Last reply Reply Quote 0
            • michaelangelo.wu-viewsonic.com
              michaelangelo.wu-viewsonic.com @jolleyn549-broxbourne.herts.sch.uk last edited by

              @jolleyn549-broxbourne-herts-sch-uk

              Hi, Thank you for the feedback and should be fixed now. You can try posting it 🙂

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              • angjojit-gmail.com
                Ang Jo Jit last edited by

                First time using whiteboard. Like the infinite whiteboard. But was left scratching my head why files saved in Windows (vboard) cannot be seen and opened in Android. Spent so much time doing my file in Windows for a presentation on tablet and was left speechless when I realised these don't "talked" to each other.

                kaitlyn.peng-viewsonic.com 1 Reply Last reply Reply Quote 0
                • kaitlyn.peng-viewsonic.com
                  Kaitlyn Peng @angjojit-gmail.com last edited by

                  Hi @angjojit-gmail-com Thank you for the feedback.
                  We're gonna bring you a good news. We will make them "talk" to each other in September by adding a new file format. It will be announced soon. We hope you enjoy it!
                  Stay tuned!

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                  • M
                    Jazzy Skye last edited by

                    thank you

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                    • R
                      Rachel Hale last edited by

                      I made .vboard files on my Windows laptop, and was not able to open them in the Whiteboard app on my ViewSonic interactive display. Why is that?

                      I saved the files to my OneDrive, and was able to open the folders in my display board, but the .vboard files did not show up at all.

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                      • M
                        Jazzy Skye last edited by

                        thanks you

                        1 Reply Last reply Reply Quote 0