• Hello,

    New to view board and haven’t trouble opening a canvas and connecting through zoom. Any help is appreciated


  • @jemiceli-gmail-com
    I'm new too. My account is basic. I'm assuming basic accounts don't allow for creating canvas. Anyone from the community want to confirm this? I've spent about 40 minutes trying to figure out how to create a canvas from my basic account, and can't seem to find the answer. I'm about to give up and go find a different platform.


  • Hi Jason,

    Yes you are right. You cannot use the myViewBoard WebApp if you only have a basic account. However, you can use myViewBoard for Windows/Android for free and create your canvas there. For more information on the different account types, please see: https://myviewboard.com/pricing/

    Best Regards,

    Martin


  • Hi Joanna,

    If you want to share your screen with Zoom, then the screen sharing is done by Zoom and not myViewBoard. So please make sure that your Zoom application works correctly. As soon as you can share your screen with Zoom, open myViewBoard for Windows or the myViewBoard WebApp (Google Chrome) and begin your presentation.

    Since Zoom and myViewBoard are technically two different applications, you would not even have to integrate Zoom in the FollowMe AI settings to be able to use it with myViewBoard.

    However, integrating Zoom has the advantage that you can start it quickly and easily while using myViewBoard.

    For detailed instructions on how to integrate Zoom with myViewBoard, please click here:
    https://wiki.myviewboard.com/Integrating_with_Zoom

    Or check out this YouTube video: https://www.youtube.com/watch?v=j3BTz7i9-xA&feature=youtu.be

    Best Regards,

    Martin