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    • P
      Peter Wang last edited by

      Hi,

      I had previously set up an account, but now when I try to sign in (either with Microsoft or with Google), I get the following error message:

      "Your active directory is deny operation, please contact your administrator."

      I had to create a new account in order to sign in and post this message. Is there a way I can sign into my old account?

      Thanks!

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      • alice.chou-viewsonic.com
        alice.chou-viewsonic.com last edited by

        Hi,

        Thank you for reporting the issue, we are sorry for this inconvenience.
        We fix it approximately at 2020-Oct-5 noon (GMT +8).
        Could you please help us sign in using Microsoft/Google again?

        Thank you,
        Alice

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        • P
          Peter Wang last edited by

          Hi Alice,

          This problem seems to be fixed now, thank you very much!

          1 Reply Last reply Reply Quote 1
          • alice.chou-viewsonic.com
            alice.chou-viewsonic.com last edited by

            Hi,

            Good to know.
            Thank you for your feedback.

            Alice

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