Unable to sign in?

Peter Wang

Hi,

I had previously set up an account, but now when I try to sign in (either with Microsoft or with Google), I get the following error message:

"Your active directory is deny operation, please contact your administrator."

I had to create a new account in order to sign in and post this message. Is there a way I can sign into my old account?

Thanks!

Alice Chou

Hi,

Thank you for reporting the issue, we are sorry for this inconvenience.
We fix it approximately at 2020-Oct-5 noon (GMT +8).
Could you please help us sign in using Microsoft/Google again?

Thank you,
Alice

Peter Wang

Hi Alice,

This problem seems to be fixed now, thank you very much!

Alice Chou

Hi,

Good to know.
Thank you for your feedback.

Alice