• Hi,

    I had previously set up an account, but now when I try to sign in (either with Microsoft or with Google), I get the following error message:

    "Your active directory is deny operation, please contact your administrator."

    I had to create a new account in order to sign in and post this message. Is there a way I can sign into my old account?


  • Hi,

    Thank you for reporting the issue, we are sorry for this inconvenience.
    We fix it approximately at 2020-Oct-5 noon (GMT +8).
    Could you please help us sign in using Microsoft/Google again?

    Thank you,

  • Hi Alice,

    This problem seems to be fixed now, thank you very much!

  • Hi,

    Good to know.
    Thank you for your feedback.