[MVBW] Crashing when start the Whiteboard for Windows
Tim.TL Lin last edited by tim.tl.lin-tw.viewsonic.com
Provide the following items to the support system:
(1) Capture picture of system information from:
Right click on "Start Menu" and click on "System" in pop-up menu to open "System" window.
(2) The version of Whiteboard for Windows and installation method.
(3) Compressed files (logs) in the path "C:\ProgramData\ViewSonic\vBoard*".
Depend on the protection design of product, the following items will not work (don't do these):
(1) Move to other computer hardware that was not originally installed.
(2) Change the software installation path "C:\Program Files\ViewSonic\vBoard".