not able to import ppt or doc files

[nwcsheoganj-gmail.com]

I m not able to import pptx or docx file

[cheng42-gmail.com]

@nwcsheoganj-gmail-com said in not able to import ppt or doc files:

I m not able to import pptx or docx file

It used to be OK, but now I am having the same problem.... Wondering if there is bug or something.

[frank.chu-viewsonic.com]

Hi:

Which product are you having this issue? myViewBoard Whiteboard for Windows or myViewBoard Classroom?

Could you tell me the product version number?

Could you attach a screen shot or recorded video to let us investigate the issue further?

Thank you.

[harry001921-gmail.com]

@frank-chu-viewsonic-com thanks for your help!