Quality issue when saving boards in .olf format
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We have a couple of ViewSonic whiteboards in our school. One of them has recently upgraded to the latest software version and now stores boards in OLF files instead of IWB. We notice a significant change in quality of the saved board content. See attached photos. Is there a way to change that?
Original (saved as IWB)
After saving as OLF and reloading it.
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Hi @zimper-frank-waldorfschule-og-de Thank you for using myViewBoard Whiteboard.
In order to help you, can you let me know below information:
- Do you use myViewBoard Whiteboard for Android?
- What IFP models (e.g. IFP 8650-3) you use?
- Do you use the same device to open the .iwb and .olf files?
- Can you check if the "Pen auto-smoothing" feature of Settings section is enable?
I look forward to hearing from you.
Thank you.Kaitlyn
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@kaitlyn-peng-viewsonic-com Thanks for your quick reply.
- We use the version that came with the boards, so I assume it is myViewBoard Whiteboard for Android
- The model in question is an IFP 8650-3.
- Yes.
- it is enabled.
Thanks
Frank -
Hi @frankz Can you provide the app version number to me?
You can see the app version below:
In addition, can you share the file you used as well.
Thank you.