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    Another Automatic Signout question

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    • C
      cantorr last edited by

      Hi, I have a question. Is there a way to stop the automatic signout feature? Or is there a way to get it to save your information before it signs you out? I lose my information and work if I am away from the board for an hour or so and if I don't save it beforehand, it is gone (or seems to be gone).

      I know I should probably periodically save my board if I don't want it lost but would rather it not sign you out and have you lose your work if I forget to save it before.

      frank.chu-viewsonic.com 1 Reply Last reply Reply Quote 0
      • frank.chu-viewsonic.com
        Frank Chu @cantorr last edited by

        Hi Cantorr:

        May I know which myViewBoard product you are referring to?

        Thank you.

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          cantorr @frank.chu-viewsonic.com last edited by

          @frank-chu-viewsonic-com
          Sorry, it is the whiteboard version 2.48.3.0.092821 (64 bits)

          I know how to save my work and where to retrieve it after it's been saved. I just don't know if there is an autosave feature that occurs before it logs you out for inactivity or if I can turn off the automatic logout.

          Thanks!

          frank.chu-viewsonic.com 1 Reply Last reply Reply Quote 0
          • frank.chu-viewsonic.com
            Frank Chu @cantorr last edited by

            Hi Cantorr:

            Currently, Whiteboard for Windows does not automatically save your work during signing out.

            However, you can turn off automatic signing out feature by configuring the setting below in 'FollowMe' settings.

            60ef9663-9c03-4b30-88ec-b71b538090db-image.png

            19cf0b9e-28aa-4f16-a54f-623a624c5af1-image.png

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            • C
              cantorr @frank.chu-viewsonic.com last edited by

              @frank-chu-viewsonic-com
              Thank you very much!

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              • frank.chu-viewsonic.com
                Frank Chu @cantorr last edited by

                @cantorr

                My pleasure~

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