AirPlay security code issue in MacOS


  • My ViewBoard is completely up-to-date with software and firmware.

    What works: When I AirPlay from my iOS and iPadOS devices, the ViewBoard will present me with a 6-digit passcode and I will receive a prompt on my device to enter said 6-digit passcode.

    What doesn't work: In MacOS when I attempt the same procedure, the ViewBoard will present me with a 6-digit passcode. HOWEVER, on my Mac, I'm only presented with room for a 4-digit passcode.

    I'm not sure if this is an MacOS glitch or a ViewBoard glitch. I also wish you could save the AirPlay passcode on the ViewBoard, so that I can randomly swap devices without typing in the code all of the time. This isn't business critical, because I could just bring in an old AppleTV to do the same thing in my classroom. Thank you in advance for any advice.


  • Hi Michael:

    Thank you for reporting the issue.

    I think it could be an issue with ViewBoard Cast.

    We will try to reproduce the issue and report it to our developers.

    I will keep you updated.


  • @michael-roesser You can go to ViewBoard Cast Settings set to "PIN disable" then won't need to typing connecting PIN code all of the time.

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  • Hi Michael:

    "What doesn't work: In MacOS when I attempt the same procedure, the ViewBoard will present me with a 6-digit passcode. HOWEVER, on my Mac, I'm only presented with room for a 4-digit passcode."

    Could it be possible that the 4-digit passcode was not the passcode from ViewBoard? Could it be from somewhere else for example Apple TV?

    Can you attach a screen shot of the 4-digit passcode and the 6-digit passcode here?

    Thank you.


  • @joe-yang-viewsonic-com I'm pretty sure that setting only applies to the ViewSender app when I tried it earlier. But I will try it again and let you know.

    Mike


  • @frank-chu-viewsonic-com said in AirPlay security code issue in MacOS:

    Hi Michael:

    "What doesn't work: In MacOS when I attempt the same procedure, the ViewBoard will present me with a 6-digit passcode. HOWEVER, on my Mac, I'm only presented with room for a 4-digit passcode."

    Could it be possible that the 4-digit passcode was not the passcode from ViewBoard? Could it be from somewhere else for example Apple TV?

    Can you attach a screen shot of the 4-digit passcode and the 6-digit passcode here?

    Thank you.

    I will throw together a video with screen shots and get back to you soon.


  • @michael-roesser said in AirPlay security code issue in MacOS:

    @frank-chu-viewsonic-com said in AirPlay security code issue in MacOS:

    Hi Michael:

    "What doesn't work: In MacOS when I attempt the same procedure, the ViewBoard will present me with a 6-digit passcode. HOWEVER, on my Mac, I'm only presented with room for a 4-digit passcode."

    Could it be possible that the 4-digit passcode was not the passcode from ViewBoard? Could it be from somewhere else for example Apple TV?

    Can you attach a screen shot of the 4-digit passcode and the 6-digit passcode here?

    Thank you.

    I will throw together a video with screen shots and get back to you soon.

    I can't seem to upload anything without it generating an error.


  • @joe-yang-viewsonic-com Thanks. That did the trick for AirPlay. Though I would like that 4-to-6 password issue fixed eventually. I don't want students jumping into my ViewBoard unannounced. Could be very problematic.