Cloud Integration
-
I have had my Google Drive bound to my account for a few weeks. It was working fine up until two days ago. Since then, the software is unable to load the drive, save the notes, or produce a QR code (since the destination is in the GDrive). I deleted the Google Drive, and bounded it again, yet it is still not working. Any direction will be helpful.
-
@gourlem
We are sorry that you encountered this issue. Could you help to clarify which product you mentioned can't access Google Drive? -
@kavi-lo-myviewboard-com Sure, My Whiteboard for Windows.
-
Hi @gourlem
Can you provide below information:-
app version: (you can see it from Settings)
-
your email account (the one used to sign up the service)
-
If possible, can you also check the internet connection status and let me know if stable or not?
-
Is there any error message showing up?
Thank you.
Kaitlyn -