• Hi,

    We have a IFP6550-3 TV with a pin code set to access the settings which works as expected and when the pin code is entered we can access the settings. Upon accessing the security setting to install a network security certificate we are being asked for another pin code, our other IFP6550-3 screens does not do this. If we enter the pin code we have set it doesn't work and we are not prompted to select a certificate to install.

    Can you advise how we can remove the second pin code so we can install the certificate?



  • @noelmm
    Sorry, I'm not clear about your description, could you provide some screenshots for reference?