How to reset password to access Shutdown/Power Off Screen on IFP7550-3

[jhughes-scasd.us]

How do I reset a password that was set on the IFP7550-3 shutdown/poweroff screen? It asks for a password every time I tap on shutdown/poweroff icon under settings.

[kevin.huang]

@jhughes-scasd-us
Could you provide snapshot of this screen?