We have sent you an entity request form, please fill in the form to get admin account.
Thank you for the feedback.
Could you please provide us product name(Whiteboard for Windows/ Whiteboard for Android/ Classroom) and a screen shot depicts missing main toolbar?
Another reason for main toolbar missing might happen when you have two screens. If this is the case, simply unplug the second screen, main toolbar will show.
Please visit myViewBoard wiki website with rich content about our visual solution.
Thank you for posting the feedback.
We have converted our SMART files to IWB to use in the Whiteboard for Android app on chromebook/chromebox.
Could you try to open the iwb file with SMART notebook as well?
If the "MATH NOTES" portion is cut off in SMART notebook, then this issue might caused by some incompatability between different file type, say like ".notebook" and ".iwb"
If the portion isn't cut off in SMART notebook, could you please send us the ".notebook" and ".iwb" file for trouble shooting?
Email : firstname.lastname@example.org
Do you know how we can fix this issue?
There are some workaround to solve this issue:
In this site, you can find user guide of specific ViewBoard model.
In which, you can find how to use some of the software.
As for myViewBoard Whiteboard, Display and Manager, please check our wiki page for most up-to-date information.
Hi! Thank you for choosing myViewBoard, your digital whiteboard.
First of all, may I know a few things to understand about your teaching scenario:
In your previous post, they are all really good feedback.
Customizable Toolbar - After checked with PM of Whiteboard for Windows, this item is currently not in our road map. However, we will take this into consideration and make evaluation.
Different pen settings - With ViewSonic ViewBoard, this request can be done really easily.
With ViewSonic ViewBoard 50-2 series, you will have thick pen (or users can use finger as well) and thin pen with different colors and thickness.
Thank you for offering help!
I'll forward this request to our team.
Hi, thank you for the feedback, could you please upload some image or video to show double stroke?
Were you using ViewBoard built-in functions or myViewBoard products?
And we might need the IFP - viewboard model name, and if you were using myViewBoard product, please provide instance ID(click "gear" -> "i" ) in order to investigate this issue.
If you were trying to share canvas through QR code, it is required to bind cloud service in advance. And the canvas will be exproted as PDF file and saved in the default cloud service.
Yes, it is true, the stroke will be on top layer.
December has arrived, bringing new features and support for more languages.
A quick summary of everything new:
Thank you for all your feedback, users will be able to assign the same background image to ALL huddles at the same time in the future.
It is on our road map.