Hello Frank we are having the same issue in our district. When updating the boards teachers are choosing to update with ‘whiteboard’ and not the ‘package installer’, And they’re also choosing ‘always’ so it doesn’t allow them to go back to choose the package installer. I am following that directions per this reply but I cannot find the app information list to even drag the whiteboard to and I am on the panel now. Please support so that I can support our teachers. Thank you!
The model number is IFP7550-2