@mike-yang-viewsonic-com

One workaround that I have found is to save it as an *.olf from the online board to my MacBook. I can then throw it from the Mac to the board.

@mike-yang-viewsonic-com

That is the EXACT issue I have been seeing. I appreciate you looking into this.

Thanks,
Brian

@mike-yang-viewsonic-com

Hi Mike,

I will send/share with you my latest file saved on Google Drive. If I save it to Drive from Online/Classroom, that is when the issue happens. I know that if I download from Google Drive to my Windows Machine and then open it directly from the machine it works. It just won't work from the sequence of Online/Classroom -> Save to Google Drive -> Open from Drive to Windows.

2.2 Intro to Functions.olf. I am currently working on this file online. Further, I'll upload the image that shows the different file types. I had gone into school and did my workaround on the 2.1 file, but it was like 2.2.

I hope this helps.
-Brian

@kaitlyn-peng-myviewboard-com

I have saved it from Whiteboard Online and Classroom. Neither worked. Further, I downloaded Whiteboard for iOS it does not even give me the option to use the *.OLF file type. I use a Mac as my primary take-home computer and this is a problem.

When at school I primarily use Whiteboard for Windows but have also used Whiteboard for Android when I have taught in other teachers' classrooms.

I want to reiterate that the issue is when saving from the online/classroom to Google Drive. I have not had an issue when going from Windows to Google Drive.

Thanks,
Brian

Last year I was pleasantly surprised when the OLF file was added to the online whiteboard. It allowed me to work on the files at home using the internet and open them on my classroom board at school. In order to do this, I linked my account to my Google drive. I would save them and open them on whichever platform I was using.

As I am getting ready for school this year, I decided to start developing lessons. I saved them as an OLF and tried to open them at school. At school today, I ran into an issue where the file would not open on my classroom board. It would not even read the file that was saved on my Google Drive.

I did find a workaround, but it is a pain. I can download the file to my board and then access it, but I really should be able to upload the file directly from Google Drive.

Thank you,

Brian Greenlaw

@kavi-lo-myviewboard-com

Here are the two most common issues I have with equation editor.

The first one is (sin x)^½ and the second is readable, but the parenthesis goes through the number. Both of these are for Myviewboard windows.

I work across multiple platforms (PC, Android, Online, Mac). I do like the online version (though a stand alone Mac version would be nice)to work at home as my Mac is my laptop, but the online version has a very tiresome lack of a feature. I use my Viewsonic board to put equations into my viewboard (*olf) files. When I open them up thru Google Chrome / Microsoft Edge the file show a broken symbol. This is highly inconvenient.

There is also an issue with in the equation editor. It does not like to put parenthesis correctly around formulas, especially if the formulas have a exponent after. As a math teacher this tool is nice, but....

@kaitlyn-peng-viewsonic-com

My board started working right after the class was over. It was a server error, but it does make me wonder if saving to google drive is the best option. If someone has to get to work and it is only in the cloud, there could be an issue.

@brian-greenlaw-msad59-org

The login does jump to Microsoft Edge and it says I've logged in, but the board does not respond.

My software will not connect to my account. I am not able to load the pages that are saved in Google Drive (which is bound), mycompanion app won't connect the board, and I can't throw to the board.

There seems to be a 500 server error.