我們加了15頁匯入上限, 是因為記憶體的容量上限的關係. 目前記憶體的容量無法支援匯入太多頁. 我們經過多方評估與討論, 發現15頁能夠滿足絕大部分老師的需求, 所以我們才設定這個上限. 如果你想匯入超過15頁, 你依然可以分多次匯入, 但是我們不保證記憶體是否夠用.
Which product are you having this issue? myViewBoard Whiteboard for Windows or myViewBoard Classroom?
Could you tell me the product version number?
Could you attach a screen shot or recorded video to let us investigate the issue further?
Can you answer the following questions?
Thank you very much.
Using Google Drive to share your .olf/.vboard files is one of the best practices.
The video clip in your Google Drive will be inside your .olf file.
Therefore, after you share it to any teacher, the teacher will be able to watch the video clip.
You do not need to open and save all your existing .vboard files to .olf files.
myViewBoard Whiteboard for Windows will be able to open and import both file formats.
However, .olf (Open Learning Format) will be the main stream file format cross all myViewBoard products in the future. Currently, myViewBoard Whiteboard for Windows and Whiteboard for Android support .olf files. myViewBoard Classroom will also support .olf in the future.
You can delete any .vboard file, after you save it into .olf file.
I am sorry to tell you that this issue is not related to ViewBoard.
It is a compatibility issue between the games and Windows.
Somehow, when student clicked the text box, Windows did not bring up its virtual keyboard automatically.
There is a workaround though. You can follow the instructions below to bring up the virtual keyboard manually.
I am sorry for hearing that you are facing this issue. I like to ask the following questions:
Where did you save the file in Whiteboard for Windows?
Can you give me the complete file path?
What is the version number of Whiteboard for Android you were using?
Did you sign in Whiteboard for Android before trying to open the file?
Thank you for reporting the issue. That is a known issue which has been fixed in the newest version Whiteboard for Android. The issue happens when user wants to update Whiteboard for Android. However, there is a way to bypass the issue when updating Whiteboard for Android.
Please select 'Package Installer' when updating Whiteboard for Android.