Hi:
The screen freeze like feature is located in ViewBoard Side Toolbar as below.

After you tap it, it will freeze the screen and you work on something else.

Thank you.

我們加了15頁匯入上限, 是因為記憶體的容量上限的關係. 目前記憶體的容量無法支援匯入太多頁. 我們經過多方評估與討論, 發現15頁能夠滿足絕大部分老師的需求, 所以我們才設定這個上限. 如果你想匯入超過15頁, 你依然可以分多次匯入, 但是我們不保證記憶體是否夠用.

螢幕無法滿版的意思是?

Hi:

Which product are you having this issue? myViewBoard Whiteboard for Windows or myViewBoard Classroom?

Could you tell me the product version number?

Could you attach a screen shot or recorded video to let us investigate the issue further?

Thank you.

Hi Viet:

I will forward ViewBoard Cast related issue to the co-responding personnel. However, I think the issue is not caused by new myViewBoard firewall whitelist, because AirPlay is a LAN based screen sharing solution. It does not go through Internet to share screen.

Hi:

You can download myViewBoard Whiteboard Basic from
https://apps.apple.com/us/app/whiteboard-basic/id1600877991

However, the basic version does not meet your needs so far. We are still developing the full version of myViewBoard Whiteboard for iOS which will be on Apple App Store within next two months. Please wait for it a little bit longer. Thank you.

你好:

"擷取盒 開啟後他說未知錯誤" --> 我們發現擷取盒軟體在使用擷取盒時, myViewBoard Whiteboard 就無法同時開啟擷取盒的來源. 當下就會跳出 "在開啟攝影機時，發生了一個未知的錯誤。" 的錯誤. 同理, 當 myViewBoard Whiteboard 在使用擷取盒的來源時, 擷取盒軟體也會跳出錯誤訊息.

妳好:

不好意思, 目前 myViewBoard Whiteboard 沒有提供方式來放大或縮小工具列. 不過妳可以調整在 "顯示器設定" 裡的 "縮放與版面配置" 的數值. 此數值越高工具列會越大.

你好:

可以先請你提供以下的資訊:

1. 軟體版本
2. Windows 10 版本
3. 此問題的錄製影片

謝謝

你好:

請問這個問題是發生在哪個平台的 myViewBoard Whiteboard 上面? Windows, Android or iOS?

可以麻煩你附上一段影片敘述此問題嗎?

謝謝

Hi:

May I know which myViewBoard product you are facing Google Shared Drives issue?

Is myViewBoard Whiteboard for Windows, myViewBoard Whiteboard for Android, myViewBoard Whiteboard for iOS or myViewBoard Classroom?

Hi:

Has your school subscribed myViewBoard Manager Advanced?

myViewBoard Manager Advanced version provides access control feature to each IT admin.

https://myviewboard.com/blog/whats-new/whats-new-november-2021/

你好:

麻煩你可以先提供以下的資訊:

1. 軟體版本
2. OS 版本
3. 攝影機廠牌和型號
4. 擷取盒廠牌和型號

謝謝.

@prachiverma3839-gmail-com

Now, you can download myViewBoard Whiteboard full version from
https://apps.apple.com/us/app/myviewboard-whiteboard/id1546982350

Thank you.

你好:

不好意思, myViewBoard Whiteboard Web 版不支援這個功能. Web 版只是一個很基本的白板軟體.

Hi:

The feature improvement will be released in Oct. this year.

The 'highlight stroke' will be replaced by this feature called 'laser stroke'.