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    Best posts made by frank.chu-viewsonic.com

    • RE: How to download on Ipad?

      Hi:

      You can download myViewBoard Whiteboard Basic from
      https://apps.apple.com/us/app/whiteboard-basic/id1600877991

      However, the basic version does not meet your needs so far. We are still developing the full version of myViewBoard Whiteboard for iOS which will be on Apple App Store within next two months. Please wait for it a little bit longer. Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Staying signed in after closing session

      Hi:

      Thank you for the feedback. We are fully aware of this inconvenience to myViewBoard Whiteboard users right now. This improvement is one of improvements on the top of our list. Please bear with us for few more months. We will release this improvement in Q1 2023.

      I like to thank you again for using myViewBoard products.

      BR.
      Frank Chu

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Staying signed in after closing session

      Hi:

      Staying signed in feature will be released on Dec. 5th 2022 in myViewBoard Whiteboard for Windows first. Please update the app after Dec. 5th and try it.

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Can not sharing iOS screen via AirPlay (Screen Mirroring) to ViewBoard

      Hi Viet:

      I will forward ViewBoard Cast related issue to the co-responding personnel. However, I think the issue is not caused by new myViewBoard firewall whitelist, because AirPlay is a LAN based screen sharing solution. It does not go through Internet to share screen.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Freezing the Display in HDMI 2

      Hi:
      The screen freeze like feature is located in ViewBoard Side Toolbar as below.

      978d8b52-8c81-420e-ae13-c112c03bfd0a-image.png

      After you tap it, it will freeze the screen and you work on something else.

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: andoid版myviewboard匯入pdf問題

      我們加了15頁匯入上限, 是因為記憶體的容量上限的關係. 目前記憶體的容量無法支援匯入太多頁. 我們經過多方評估與討論, 發現15頁能夠滿足絕大部分老師的需求, 所以我們才設定這個上限. 如果你想匯入超過15頁, 你依然可以分多次匯入, 但是我們不保證記憶體是否夠用.

      螢幕無法滿版的意思是?

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: not able to import ppt or doc files

      Hi:

      Which product are you having this issue? myViewBoard Whiteboard for Windows or myViewBoard Classroom?

      Could you tell me the product version number?

      Could you attach a screen shot or recorded video to let us investigate the issue further?

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu