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    Posts made by frank.chu-viewsonic.com

    • RE: 百寶箱之計時器無效,請問如何解決

      你好:

      可以先請你提供以下的資訊:

      1. 軟體版本
      2. Windows 10 版本
      3. 此問題的錄製影片

      謝謝

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 希望能修正文字編輯時字體大小會變來變去的狀況

      你好:

      請問這個問題是發生在哪個平台的 myViewBoard Whiteboard 上面? Windows, Android or iOS?

      可以麻煩你附上一段影片敘述此問題嗎?

      謝謝

      posted in 功能許願區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Google Shared Drives

      Hi:

      May I know which myViewBoard product you are facing Google Shared Drives issue?

      Is myViewBoard Whiteboard for Windows, myViewBoard Whiteboard for Android, myViewBoard Whiteboard for iOS or myViewBoard Classroom?

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: How to Limit Access to Manager

      Hi:

      Has your school subscribed myViewBoard Manager Advanced?

      myViewBoard Manager Advanced version provides access control feature to each IT admin.

      https://myviewboard.com/blog/whats-new/whats-new-november-2021/

      posted in FAQ & Answer (English)
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 網路攝影機

      你好:

      麻煩你可以先提供以下的資訊:

      1. 軟體版本
      2. OS 版本
      3. 攝影機廠牌和型號
      4. 擷取盒廠牌和型號

      謝謝.

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: How to download on Ipad?

      @prachiverma3839-gmail-com

      Now, you can download myViewBoard Whiteboard full version from
      https://apps.apple.com/us/app/myviewboard-whiteboard/id1546982350

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Chrome版的myview board有辦法白板分組嗎?

      你好:

      不好意思, myViewBoard Whiteboard Web 版不支援這個功能. Web 版只是一個很基本的白板軟體.

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: [Feature Request]

      Hi:

      The feature improvement will be released in Oct. this year.

      The 'highlight stroke' will be replaced by this feature called 'laser stroke'.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: MyView Whiteboard Saving as .olf when I want it to save as .VBOARD

      Hi Barnse:

      .vboard file format has been obsoleted. Therefore, myViewBoard Whiteboard does not support saving as .vboard file format anymore. However, myViewBoard Whiteboard is still able to open .vboard file and save .olf file.

      We phased out .vboard file format, because the file format is not compatible with other platform of myViewBoard Whiteboard. On the other hand, .olf file format is JSON based and open. Therefore, every platform of myViewBoard Whiteboard can either fully or partially support .olf file.

      The more information about OLF: https://myviewboard.com/kb/en_US/wiki/open-learning-format-olf

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Can't Find the Escape (ESC) key for Google Slides on Viewboard

      Hi:

      Can you take a picture about the issue and post it here?

      Thank you.

      By the way, did you press the back button and see if it worked?

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • myViewBoard Whiteboard 願望清單票選活動

      myViewBoard 的使用者, 大家好:

      我想舉辦一場票選活動, 讓大家用投票決定來收集大家的想法. 以上是一些很熱心的老師所提出來的願望. myViewBoard 團隊會以投票的結果來決定以後開發項目的先後順序. 請大家踴躍投票. 謝謝.

      posted in 功能許願區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 工具許願

      陳老師妳好:

      2.在Win桌面上的 工具列,畫筆工具旁可以直接顯示紅藍黑三支預設的筆,不需點選 --> 目前最新版本的 myViewBoard Whiteboard 已經支援這個功能了.

      86e2d120-d53d-4d96-b6ea-ddf495b94b7b-image.png

      posted in 功能許願區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Entity account

      Hi:

      Can you provide more details about the issue you are facing now?

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: How to download on Ipad?

      Hi:

      You can download myViewBoard Whiteboard Basic from
      https://apps.apple.com/us/app/whiteboard-basic/id1600877991

      However, the basic version does not meet your needs so far. We are still developing the full version of myViewBoard Whiteboard for iOS which will be on Apple App Store within next two months. Please wait for it a little bit longer. Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: Writing Screen Freeze

      Hi Jon:

      myViewBoard Whiteboard for Windows can fulfill partially of your needs.

      When you switch myViewBoard Windows for Windows to the 'desktop' mode, you can draw strokes on top of any thing, and the screen will not be frozen. However, the strokes will always stay at the same place, and it will not behave like Smart Ink.

      https://wiki.myviewboard.com/Windows_Toggle_Button

      https://youtu.be/IrK5EvS8PJc

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 無線投影的聲音

      你好:

      我問的是你用哪個產品有遇到這樣的問題?

      • myViewBoard Display, myViewBoard Whiteboard 還是 ViewBoard Cast?
      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: toolbars on the sides are no longer working.

      Hi Davisa:

      Can you answer the following question for me?

      • What is the product name?
      • What is the version of the product?
      • Does the issue occur everytime?
      • Can you attach a short recorded video file (.mp4)?

      Thank you.

      posted in FAQ & Answer (English)
      frank.chu-viewsonic.com
      Frank Chu
    • RE: [Feature Request]

      Hi:

      First of all, thank you for using our product and liking it. I am really appreciated.

      About " the red light pen for a few second feature", do you mean "laser stroke" like feature?

      Thank you.

      posted in General Discussion
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 無線投影

      你好:

      不好意思, 目前 myViewBoard Whiteboard 並不支援手機分享畫面到 Whiteboard 上.

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu
    • RE: 無線投影的聲音

      Hi:
      請問你是指那個 myViewBoard 的產品?

      posted in 一般討論區
      frank.chu-viewsonic.com
      Frank Chu