Posts made by frank.chu-viewsonic.com

Hi:

I am sorry that based on the current IR touch technology, it is impossible to block any touch signal from the hand touches.

Hi Jan:

What did you mean "However, it does not appear on the television."?

How did you connect your laptop or PC to the television?

Hi:

Can you provide the software instance ID of the software instance having this issue?

Then, we can investigate this issue further.

Thank you.

Hi:

You can follow the steps below to change your myViewBoard name:

1. Sign in to myviewboard.com.
2. Go to 'Edit Account'.
   
3. Enter an unique myViewBoard name.
   
4. Click Confirm.

Please let me know if you have any further question.
Thank you.

Hi:

There are two ways to solve your problem.

One is to specify an area to cover with the shade screen.

The other which is like a workaround is to insert a flash card to cover the area you want to cover.

Hi:

How are you going to upgrade your Windows 10 to Windows 11?

Hi:

Were you saying that you were not able to edit Google Docs/Slides/Sheets in Chromium on ViewBoard Chrome Box?

Was there any error message popping up?

Thank you.

Hi:

May I know which myViewBoard product you are referring to?

Thank you.

Hi:

Can you tell me that which myViewBoard product you are talking about?

myViewBoard Whiteboard for Windows, myViewBoard Whiteboard for Android or myViewBoard Whiteboard for iOS?

Also, can you attach an image of the warning message?

Thank you.

Hi:

May I know which product you are talking about?

Thank you.

Hi Allison:

The feature is available from v2.62.x.x and onward.

Hi Brian:

I am very sorry for hearing this and I truly apologize all the inconveniences caused by the issue inside myViewBoard Whiteboard.

We have been aware of the issue and are working on the issue for a while.
We will fix the issue in March 2023 release.

你好:

很感謝你的回饋. 我們目前已經在開發這個功能.

但是很抱歉的, 此功能將在 2024 年第二季後才會釋出.

Hi:

Thank you for your feedback. We are working on the feature now.

However, you have to wait until Q2 2024 to see it.

Hi:

Which myViewBoard product are you referring to?

myViewBoard Whiteboard for Windows, myViewBoard Whiteboard for Android or myViewBoard Whiteboard for iOS?

The up-to-date version of myViewBoard Whiteboard for Windows has "Stay Logged In" feature already.

你好:

以下網址列出了系統需求 -

https://wiki.myviewboard.com/tc:Whiteboard_for_Windows#.E7.B3.BB.E7.B5.B1.E9.85.8D.E5.82.99.E8.A6.81.E6.B1.82

謝謝.

你好:

myViewBoard Display 仍然在 Google Play Store 上.

網址:

• https://play.google.com/store/apps/details?id=com.mvbcast.crosswalk&hl=en&gl=US
• https://play.google.com/store/apps/details?id=com.mvbcast.crosswalk&hl=zh

你好:

你下載最新版本 (2.63.8.0), 卸載 2.63.7.0, 安裝最新版本後在試看看.

謝謝

Hi:

Which product do you like to do it with?

myViewBoard Whiteboard for Windows, myViewBoard Whiteboard for Android or myViewBoard Whiteboard for iOS?

Hi:

You have done nothing wrong. It is a feature limitation. myViewBoard Whiteboard imports Google Slides as a static image for each slides.