Hi @adrini ,
感謝您! 歡迎多玩玩whiteboard唷!

Cheers,
Kaitlyn

Hi @stephane-laisney-obs-adendorf-de
Good news!
We find the way out and it will be improved on the following version in November.
Stay tuned!

Best,
Kaitlyn

Hi @xyuliyoyo52 您好
為了幫助您更快解決問題，想請問：

1. 2022/9/21安裝的軟體是哪個版本？
   1-1. [推薦做法] 若方便的話，請提供安裝檔的名稱（參考下圖）
   
   1-2. 或，請提供設定中的軟體名稱下方的版本號（參考下圖）
   

2. 2022/9/21安裝後，是否有成功打開過Whiteboard for Windows?

3. 目前無法開始的狀況，是否有跳出任何錯誤碼或錯誤訊息？（若能提供開啟時的錄影，會非常感謝）

4. 電腦關閉後，再重新試著打開Whiteboard for Windows，是否能成功打開該軟體？

謝謝您
Kaitlyn

Hi @stephane-laisney-obs-adendorf-de
Thank you for the detailed information too!
It did help a lot for us to research.

In addition, we found the issue happens on official iOS which means it should be fixed by Apple. We also found it happens on OneDrive. We are trying to see if we can solve it. Stay tuned!

My Best,
Kaitlyn

Hi @aylay Thank you for the detailed information.
We really appreciate it.
Yes, you are correct. The issue is related to memory. If you clear out the memory, the issue still exist. You can try to import the file multiple times.

We will improve it on the future version in November. Stay tuned!

My Best,
Kaitlyn

Hi @t03016 您好,

謝謝您的回覆。
可惜剛好相反：
當老師在白板端上課，學生在遠端，老師把白板畫面present out到學生電腦畫面時，不會聽到老師和學生的聲音。

若學生在遠端，想投影到白板上，則會有雙向麥克風收音，即老師和學生的聲音都能被聽到。

Kaitlyn

Hi @catherine Glad the video is helpful for you!
You can try to click into the cell with "long click/press" and move to right or left a little bit. Then it will work.

Best,
Kaitlyn

Hi @t03016
問題一：請問能否提供操作的影片，以供產品開發團隊研究
或 請參考此影片操作，若有任何問題，歡迎詢問：https://youtu.be/XNk-Xr6FYEY

問題二：請問能否提供整體操作影片，以及您使用的文字，以便協助您解決問題

My Best,
Kaitlyn

Hi @stephane-laisney-obs-adendorf-de

May I know where and how you saved the file to the server? If you can provide some relevant videos, it will be helpful for checking the issue.

In addition, can you provide below information for us to proceed:

1. App version & Device information: you can click "Show my device information" and then paste the information here
   
2. The OLF file you saved.

Thank you,
Kaitlyn

Hi @t03016 您好,

學生若用網頁的投放功能，想把螢幕畫面投放到白板，這行為可雙向使用麥克風聲音，即白板和學生的麥克風，都能收音，並聲音也能傳到白板和學生的網頁上

若是老師想把白板畫面投放到學生網頁，這行為不支援麥克風聲音，所以學生的麥克風聲音，無法在白板上出現

請問您是指哪邊的麥克風聲音輸出呢？

1. 學生用網頁投放功能，把螢幕畫面投放到白板的“學生(網頁)端的麥克風”？
2. 學生用網頁投放功能，把螢幕畫面投放到白板的“老師(白板)端的麥克風”？

謝謝您

Hi @catherine

I think you used "Whiteboard for Windows", right?
Then, you can follow the steps on below video to add a row or a column for the table:
https://youtu.be/_sIHiT88A_M

Enjoy it.

Product Manager of myWhiteboard Whiteboard for Windows, iOS and Android
Kaitlyn