Hi @adrini ,
Hi @xyuliyoyo52 您好
1-1. [推薦做法] 若方便的話，請提供安裝檔的名稱（參考下圖）
2022/9/21安裝後，是否有成功打開過Whiteboard for Windows?
電腦關閉後，再重新試著打開Whiteboard for Windows，是否能成功打開該軟體？
Thank you for the detailed information too!
It did help a lot for us to research.
In addition, we found the issue happens on official iOS which means it should be fixed by Apple. We also found it happens on OneDrive. We are trying to see if we can solve it. Stay tuned!
Hi @aylay Thank you for the detailed information.
We really appreciate it.
Yes, you are correct. The issue is related to memory. If you clear out the memory, the issue still exist. You can try to import the file multiple times.
We will improve it on the future version in November. Stay tuned!
May I know where and how you saved the file to the server? If you can provide some relevant videos, it will be helpful for checking the issue.
In addition, can you provide below information for us to proceed:
I think you used "Whiteboard for Windows", right?
Then, you can follow the steps on below video to add a row or a column for the table:
Product Manager of myWhiteboard Whiteboard for Windows, iOS and Android