Hi @dipl-ing-ludwig-mailbox-org
I am the product manager of "myViewBoard Whiteboard for Windows".
Thank you for the great suggestion and I can understand your difficulties truly. Your feedback is highly appreciated and will be used for future improvement.
Stay tune for further information!
Best,
Kaitlyn
Hi Santhosh,
What kind of product you used? Whiteboard for Windows or Whiteboard for Android?
You can click "Open" of "File management" to open a powerpoint, please refer to the attached image below:
When you open a powerpoint through "Open" functionality, the file will be opened by Microsoft PowerPoint, not by myViewBoard Whiteboard. In addition, only .pptx is supported on myViewBoard Whiteboard for Windows.
Thank you for the feedback. Feel free to ask us anything!
My Best,
Kaitlyn
Thank you @karen-casavant-viewsonic-com
Hi @jshreve-nomeschools-org Thank you for using myViewBoard Whiteboard. I am the product manager of myViewBoard Whiteboard for Android and myViewBoard Whiteboard for Windows.
The .olf file format is a new file format which can help you use the same file in both myViewBoard Whiteboard for Android and Whiteboard for Windows easily. It is better than the original .iwb which can only be used on the same platform. Soon, it will be able to be used on all platforms of myViewBoard Whiteboard!
In addition, in order to provide a better experience, all files on myViewBoard Whiteboard for Android and Whiteboard for Windows can be saved as .olf only. However, you can export it as .iwb as usual.
Moreover, about the "Safe Mode", it is a new feature which will just show up for a few months to keep your files safe. We will have a better and safer way to keep your files safe soon. At that time, we will remove the "Safe Mode" feature.
Last, I'd like to know what kind of popup you mentioned? Could you paste the screenshot here? Thank you so much.
I look forward to hearing from you.
Kaitlyn
Hi @rhale-rcps-info Thank you for using myViewBoard Whiteboard. Whiteboard is designed to be used in a device to keep your privacy secure. So you can only sign in Whiteboard in a device.
Thank you!
Hi @gmt0321-tngs-tn-edu-tw 謝謝您的回覆。
可試著將解析度調成建議選項或高一點，應該能改善您提到的問題。
若有任何問題，歡迎再跟我們聯繫。
謝謝您!
Hi @gmt0321-gmail-com 謝謝您的回饋!
匯入和匯出的檔案會與您主要螢幕的解析度相關
請問您主要螢幕的解析度是多少呢? (請參考下圖)
Hi @angjojit-gmail-com Thank you for the feedback.
We're gonna bring you a good news. We will make them "talk" to each other in September by adding a new file format. It will be announced soon. We hope you enjoy it!
Stay tuned!
Hi @angel-hm-wang-viewsonic-com 收到了! 謝謝您的回饋! 我們會參考您的建議當成日後新增功能的依據，歡迎持續關注我們唷!
謝謝!
Hi @info-it-service-vr-de May I know do you mean you would like to use Zoom with Whiteboard for Android on IFP 8650-3?
@hayden-moss-commercetigers-net Thank you for using myViewBoard Whiteboard and the feedback, too. : )
Hi @hayden-moss-commercetigers-net
I think what you meant is "Palm eraser". Palm eraser is only available on ViewSonic IFPs, and it's not supported on other Android devices.
Thank you!
Hi @ja-balcarras-gloucs-sch-uk
Can you provide the account you used to activate the software?
Thank you.
