Hi @dipl-ing-ludwig-mailbox-org
I am the product manager of "myViewBoard Whiteboard for Windows".
Thank you for the great suggestion and I can understand your difficulties truly. Your feedback is highly appreciated and will be used for future improvement.

Stay tune for further information!

Best,
Kaitlyn

Hi Santhosh,
What kind of product you used? Whiteboard for Windows or Whiteboard for Android?

Hi @jose-santhosh-gmail-com

You can click "Open" of "File management" to open a powerpoint, please refer to the attached image below:

When you open a powerpoint through "Open" functionality, the file will be opened by Microsoft PowerPoint, not by myViewBoard Whiteboard. In addition, only .pptx is supported on myViewBoard Whiteboard for Windows.

Thank you for the feedback. Feel free to ask us anything!

My Best,
Kaitlyn

Hi @brussell-pcsc-k12-in-us Thank you for using myViewBoard Whiteboard.
I am the product manager of myViewBoard Whiteboard for Windows.
Allow me to introduce our products to you here:

In order to keep your data/files safe, the Whiteboard will sign you out once you leave the software by clicking or tapping below icon in red:

If you would like to keep the account signing in, you can't close the software. However, I would not suggest you to do that for security reason.

In addition, In order to save the time to sign in whiteboard, I'd like to suggest you a faster way, using myViewBoard Companion App:

• App Store: https://apps.apple.com/tw/app/myviewboard/id1321808551
• Google Play Store: https://play.google.com/store/apps/details?id=com.viewsonic.myviewboard

You can use myViewBoard Companion App to scan the QR code below to sign in whiteboard. It will save you and teachers lots of time.

Feel free to ask anything. We would be glad to help you.
Thank you so much.

My Best,
Kaitlyn

Hi @tnhugar-mtjh-tn-edu-tw 您好，感謝您使用 myViewBoard Whiteboard for Windows 產品，以及謝謝您提供珍貴的回饋。

我是myViewBoard Whiteboard for Windows 的Product Manager。請容許我在這跟您簡單介紹此功能。

有關 myViewBoard Whiteboard for Windows 上的「參與模式」功能，主要為提供實體教室內的老師與學生更多互動的機會，所以目前暫時沒有新增遠端操作功能的規劃。

若有興趣使用遠端教學產品，歡迎試試看 myViewBoard Classroom，這在遠端教學上，能提供很棒的幫助!

謝謝您!
期待您後續更多寶貴的回饋!
Kaitlyn

Hi @brian-greenlaw-msad59-org Thank you for using myViewBoard Whiteboard and providing the precious feedback.

I am the Product Manager of myViewBoard Whiteboard for Windows and myViewBoard Whiteboard for Android. I am glad you mentioned it and value it so much, because it has been placed under our future improvement plan.

We will announce it when the functionality is ready.
Stay tuned!

My Best,
Kaitlyn

Hi @renhojhs 謝謝您使用Whiteboard for Windows。

我是Whiteboard for Windows的Product Manager。

請問您方便提供啟用的email嗎?
我來幫您檢查看看。

謝謝您
Kaitlyn

Hi @licheng-gm-pu-edu-tw 您好! 謝謝您使用Whiteboard for Windows。

我是Whiteboard for Windows的Product Manager。

為了更快幫助您解決議題，想請問：

1. 操作方式是否為「以雙螢幕開啟，並將白板拉長至兩螢幕上，接著開啟微軟的Teams，並選擇其中一個螢幕分享」? 或操作方式是什麼呢?
2. 若使用多螢幕，請問各螢幕的解析度為? (如: 1280 x 1024) 若非使用多螢幕，也請問解析度為多少呢?
3. 承上，若使用多螢幕，請問使用哪個螢幕當分享白板的螢幕?
4. 軟體的版本號是2.48.3.0嗎?

謝謝您
期待收到您的回音!
Kaitlyn

Hi @frankz Can you provide the app version number to me?
You can see the app version below:

In addition, can you share the file you used as well.
Thank you.

Hi @mulder1124-wes-tc-edu-tw
謝謝您的建議，我們會用於未來調整的參考唷!
另外，有關學生端互動(myViewBoard Companion)的Pop Quiz，目前已在進行改版，很開心您也提出這項建議，敬請期待!

Hi @mary-lopez Thank you for using myViewBoard Whiteboard.

In order to proceed, can you provide more information below:

1. Do you use myViewBoard Companion to scan the QR code of Whiteboard, but fail to sign in with some error messages?
2. If so, can you provide the screenshot of the error messages?
3. If not, can you provide more detailed information to let us help you?

Thank you.
Kaitlyn

Hi @emcmahon-skokie68-org Thank you for using myViewBoard Whiteboard.

I am the Product Manager of myViewBoard Whiteboard for Windows and myViewBoard Whiteboard for Android.

I am glad to bring a good news to you, myViewBoard Whiteboard is about to support in MacOS.

However, in order to provide a better user experience, it will be available for certain devices.

We will announce it when ready. Stay tuned!

Hi @brussell-pcsc-k12-in-us Thank you for using myViewBoard Whiteboard.
I am the product manager of myViewBoard Whiteboard for Windows.
Allow me to introduce our products to you here:

In order to keep your data/files safe, the Whiteboard will sign you out once you leave the software by clicking or tapping below icon in red:

If you would like to keep the account signing in, you can't close the software. However, I would not suggest you to do that for security reason.

In addition, In order to save the time to sign in whiteboard, I'd like to suggest you a faster way, using myViewBoard Companion App:

• App Store: https://apps.apple.com/tw/app/myviewboard/id1321808551
• Google Play Store: https://play.google.com/store/apps/details?id=com.viewsonic.myviewboard

You can use myViewBoard Companion App to scan the QR code below to sign in whiteboard. It will save you and teachers lots of time.

Feel free to ask anything. We would be glad to help you.
Thank you so much.

My Best,
Kaitlyn

Hi @zimper-frank-waldorfschule-og-de Thank you for using myViewBoard Whiteboard.

In order to help you, can you let me know below information:

1. Do you use myViewBoard Whiteboard for Android?
2. What IFP models (e.g. IFP 8650-3) you use?
3. Do you use the same device to open the .iwb and .olf files?
4. Can you check if the "Pen auto-smoothing" feature of Settings section is enable?

I look forward to hearing from you.
Thank you.

Kaitlyn