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    kevin.huang

    @kevin.huang

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    Best posts made by kevin.huang

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    Latest posts made by kevin.huang

    • RE: New AirServer App issue

      @stephane-laisney-obs-adendorf-de
      Thank you for the information.
      I have replicated the same problem on the IFP52-1A, and will solve this issue via OTA ASAP.

      posted in General Discussion
      K
      kevin.huang
    • RE: New AirServer App issue

      @stephane-laisney-obs-adendorf-
      May I know that the black screen of the ipad model number?

      posted in General Discussion
      K
      kevin.huang
    • RE: Restrict Casting

      @litson-rladvantage-org said in Restrict Casting:

      Hey folks, so I am rolling out Viewboard IFPs into classrooms and apparently some students have figured out how to cast to the devices. Is there a way to restrict the use of Companion or Miracast?

      Miracast is a general casting method, which can only be restricted to ON and OFF, and cannot be restricted to who can use it.

      posted in General Discussion
      K
      kevin.huang
    • RE: Cannot mirror iPad (16.2) via AirPlay to display

      @g0rs33
      The IFP's EAirplay v.9 12.15m is available for iOS16.2 and was released OTA last week, please make sure IFP has upgraded to this version.

      posted in General Discussion
      K
      kevin.huang
    • RE: Analog audio output

      @bgeorge
      Hi,
      Thanks for your message. According to the information about the machines, it may have some issues about hardware. Kindly contact our region support team. Our engineer will help you to fix the problem, thank you again.

      https://www.viewsonic.com/us/customer-service-form

      posted in General Discussion
      K
      kevin.huang
    • RE: How to reset password to access Shutdown/Power Off Screen on IFP7550-3

      @jhughes-scasd-us
      Could you provide snapshot of this screen?

      posted in General Discussion
      K
      kevin.huang
    • RE: Factory reset

      @vedorh
      I'm not sure what you mean by a missed touchscreen driver, but IFP's touch does not require a separate driver, so if your current touch is not working, it may be a problem with the touch frame and you will need to call a service technician to help resolve it.

      posted in General Discussion
      K
      kevin.huang
    • RE: Factory reset

      @vedorh
      You can call up Debug Menu by pressing “INPUT 991” key on the remote controller and select "Init TV" to reset system.

      posted in General Discussion
      K
      kevin.huang
    • RE: How to use an Android tablet to annotate whiteboard running on a laptop?

      @igarland
      Laptop can be written and synchronized on the ViewBoard via HDMI+touch cable or vCastSender's touch feedback function.
      But for other tablet devices it is currently not supported.

      posted in General Discussion
      K
      kevin.huang
    • RE: TV Pin code

      @noelmm
      Sorry, I'm not clear about your description, could you provide some screenshots for reference?

      posted in General Discussion
      K
      kevin.huang