@frank-chu-viewsonic-com said in Touch Screen Disease:
I am sorry to hear the problem. However, can you answer the following questions?
- What is the model number of the ViewBoard?
- What is the firmware version of the ViewBoard?
- How long has the issue existed?
- Is the touch panel surface clean?
Fri Nov 15 09:37:08 CST 2019
The board is clean. Issue only started yesterday. Got through the first 2 periods, and then 3rd period, it started freaking out. Seems to be mostly the very left side. I have a pic of where it was just thinking the pen was trying to draw, but I'm not sure I can post pics here. If you actually try to draw on the board, the right side works fine, but the left side, gets very intermittent. And the issue comes and goes. Sometimes worse if you are standing too close. I've made due using my laptop and the board as just a TV, with the USB unplugged to avoid the touch crazy affecting my computer. Though even with this method, the side menu arrow will randomly go crazy.