Hello,
VBS100 support using RS232 to control the connected Display, if you want to use VBS100s to turn on / off the connected displays, please

1. Make sure your display is in the RS232 supported devices list, you can check more details in https://wiki.myviewboard.com/MyViewBoard_Manager#ViewBoard_Box
2. Using RS232 cable to connect VBS100 with your display
3. Go to ViewBoard Box to select Brand and models (see attached image)
4. Go to Jobs, create tasks Type: ViewBoard Box Control : power on /off 8am and 8pm ( see attached images)

About "make the content start playing on loop", you can also use Jobs to acheive this,

1. Choose type = broadcast multimedia or broadcast playlist
2. scheduling = recurring

Please let us know if you have any further questions, thank you

Peja

Hello,
Thanks for your suggestion on myViewBoard Manager.
We don't support notification sound on standard broadcast now, but we will study to improve this in the future, thanks

@rreynolds-teameureka-net

Hello,
Please refer to steps below to use Google classroom with myViewboard classroom

1. Please go to myViewBoard classroom Settings => cloud integration to bind google classroom with it
2. in the same settings window, click the arrow button to expand Google Classroom then you will find google classroom of this account listed in it
3. Select google classorom classroom
4. the student list of this google classroom will import to myViewBoard student list automatically, the URL of myViewBoard classroom will also share to google
5. when the class is finshed, you will find there is one additional option "Export to Google classroom" been added in "Save as"

Feel free to let us know if you have any futher questions, thank you,

@noelmm
please see my responses below:

1. Is it the root AmazonAWS.com domain or perhaps ‘something.something.amazonaws.com’?

• Yes, please whitelist *.amazonaws.com, allow "something.something.amazonaws.com" ...etc

2. Are you able to provide a full list of IP addresses used

• please download it from https://viewsonic0-my.sharepoint.com/:t:/g/personal/peja_cw_chang_viewsonic_com/EVWqxQvi17dLkZngNr1NFeQB99WQiubjQD4OKKblihyX-Q?e=fMBq2s

reference link: AWS documentation : https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html#aws-ip-download
we filter unnecessary IPs and reserved myviewboard services used only

@noelmm Hi,
All devices shows offline in Manager web means we can't establish the mqtt connection between IFP & Manager web, it looks like a network connection issue.

We would suggest whitelist "AWS domain" instead of its "IP address",
this is because AWS used a long list of dynamic IP address instead of fixed ones. If they still want to use IP address, they may need to whitelist hundreds of IP address, that would not be an efficient way, the list might also be changed in the future.

let me know if you have any further questions, thank you

@noelmm
Hi Noel, could you please try to open the manager app on the screen and let us know what message showed in the manager app?
And please let us know your entity name, we will check what happened, thank you.

Hi Noel,
It sounds like this is firewall block issue,
could you please check with your service provider again they whitelist following myviewboard domain, thanks.

Peja

TCP 8883 and 443,
Whitelist Domains
• *myviewboard.com
This is required for the web applications ecosystem to function
• *myviewboard.cloud
This is required for proper functioning of web service resources
• myviewboardclips.com
This allows proper functioning of myViewBoard Clips
• *firebraseio.com
Used by video and audio streaming features
• *amazonaws.com
Used by AWS services
Please be sure to include * asterisks where shown above.

Hi Aaron,
The new version was released today, version number is 1.24.2.
Could you please update the manager app and try it again? (launch app will upgrade to newer version automatically)

If you still encounter the same problem, please let us know, thank you

Hi Aaron,
Thanks for your feedback, we found some clues and are working on the solution right now, plan to address this issue in next release (Target schedule: April), I will updated more info here when new version is released, thank you!